Reg No: HS 2014/15

 

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Faculty Board of Arts and Social Sciences
Media and Communication Studies

Course Reading

Crisis Communication

Valid from spring semester 2015

 

Course Code: MKGA81
Course Title: Crisis Communication
Kriskommunikation
Credits: 7.5
Degree Level: Bachelor

Books
Coombs Timothy W . Ongoing crisis communication. Planning, managing and responding. Edition 3. Sage Los Angeles, 2012. Pages: 248.

Regester Michael, Larkin Judy . Risk Issues and Crisis Management in Public Relations: A Casebook of Best Practice (PR in Practice). Kogan page Ltd London, 2008. Pages: 245.

Articles & reports
González-Herrero A. & Smith S. (2008) . "Crisis communications management on the Web: How Internet-based technologies are changing the way public relations professional handle business crisis". Journal of contingencies and crisis management 16(3). pp. 143-153. Pages: 11.

Harlow, S., & Johnson, T.J. (2011). "The Arab spring overthrowing the protest paradigm?: How the New York Times, Global Voices and Twitter covered the Egyptian revolution". International Journal of Communication. 5, 16. pp. 1359-1374. Pages: 16.

Heide, M., & Simonsson, C. (2014). "Developing internal crisis communication: New roles and practices of communication professionals". Corporate Communications: An International Journal. 19(2), 128-146. Pages: 19.

Karlsson M., Demokratiinstitutet Sundvall (2008). "Internet, den ökade publiceringshastigheten och de förändrade villkoren för kriskommunikation". Studier i politisk kommunikation 20. Pages: 28.

Ki, E.J., & Nekmat, E. (2014). "Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies". Computers in Human Behavior. 35, 140-147. Pages: 8.

Krimsky, S. (2007). "Risk communication in the Internet age: The rise of disorganized skepticism". Environmental hazards 7. pp. 157-164 . Pages: 7.

Utz, S., Schultz, F., & Glocka, S. (2013). "Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster". Public Relations Review. 39(1), 40-46. Pages: 7.


Reference Literature

Books
Eriksson, M. (2009) . Nätens kriskommunikation. Lund: Studentlitteratur. Pages: 158.

Falkheimer, J., Heide, M., Larsson, L-Å. (2009). Kriskommunikation. Malmö: Liber. Pages: 188 .

Fearn-Banks, K. (2007). Crisis Communications: A Casebook Approach. Mahwah: Lawrence Erlbaum Associates Publishers . Pages: 385.

 

Approved by the Faculty Board of Arts and Social Sciences, 9 December 2014